Returns during sale time

Our returns policy during sale time is slightly different to other times. You can return your order for any reason at any time within 7 working days after the day you receive it for a full refund. After this time goods bought in the sale can be returned only for an exchange or a credit note.

Hassle-free returns policy

At babou we take great pride in the quality of our products and we try really hard to please our customers at all times. We are happy to refund or exchange any unused items returned within 28 days of purchase, as long as they are returned in an unused condition and in their original packaging. 

For all returns, except where the item is faulty you will be required to arrange and pay for the return of the products to babou. If you prefer, we will arrange to collect the products from you, but the cost of this will be charged to you and may be deducted from any refund due to you. We will only refund the costs of postage where the item returned is faulty.

To return any products to us, please write to babou, clearly stating whether you would like a refund or exchange, along with the goods and send to:

Babou
Unit 1

Alexandria Industrial Estate
Sidmouth
Devon
EX10 9HA

If you need advice before returning an item please call us on    01395 513457  01395 513457    01395 513457  01395 513457 .

When returning items you are strongly recommended to obtain proof of posting. We cannot accept responsibility for parcels lost in transit.